Small businesses are the heart of the Australian economy, but how do they compete with the big end of town? The big end of town is big businesses that have been successful for a reason and have learnt not only from peers, but also their mistakes. To rise amongst the over two million businesses operating across the […]
Are you looking for the right deal on equipment finance? Equipment finance isn’t as straightforward as something is as car finance is. Equipment finance is tricky depending on what kind of equipment you’re looking to acquire. Cars generally depreciate over time at a uniform rate. Equipment such as computers can depreciate in seconds, when completely […]
Have you noticed yourself feeling more anxious, exhausted, susceptible to mood swings, or unable to sleep at night? If any of these symptoms sound familiar, you may be a small business owner on the brink of burnout. According to a 2011 Australian Bureau of Statistics report, managers are the occupation group most likely to experience […]
Building customer loyalty can be a challenge when getting a new business off the ground. The secret is to get to know your customers, find a way to relate to them and exceed their expectations at every turn. This will create positive word-of-mouth, and bring in more business for you. Here are some tips to […]
We’ve all heard the word ‘disruption’ being bandied around in a business context, but how does it really impact businesses and as its urgency increases, how can they respond to it? American Express recently explored this point with a major research study, capturing the views and practices of 250 CFOs from companies with revenues of […]
Ever wonder why some people get ahead, buy a car, buy a house and go on fantastic holidays while you continually struggle to make ends meet? The secret is to plan for your goals and above all to BUDGET. You’ve probably heard the well known saying “The problem is not that you plan to fail, […]
Cloud migration is a growing trend among small to medium sized businesses in Australia. Accounting practices are also embracing cloud technology – The May 2015 Cloud Readiness Survey from Digital First demonstrates that the shift to the cloud is happening. Nearly half of the respondents (43%) see a major shift to cloud software likely to […]
How many complaints does your business get every week or month? Hopefully it’s not very many but even a small number of dissatisfied customers can cause a lot of damage, especially to businesses that rely on word of mouth referrals or who don’t have hundreds of customers buying from them every day. While complaints are […]
The Commonwealth Bank has introduced a Real-time Alerts feature for their Business Transaction Accounts following a new study that revealed small businesses spend more 10 days a year managing finances. According to the survey of over 500 small business decision makers, 75 per cent of the time spent included tasks such as chasing payments, scheduling […]
Customer service vs. chasing payments – it can be tough to get the balance right between keeping a customer happy and getting your bills paid on time. There are few things tougher for an SME than trying to collect overdue invoices from clients while also keeping them on-side. To ensure this process is made as […]