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CreditorWatch Blog

Managing your money through managing your debtors

Due Diligence

Put accounts receivable systems in place

Put accounts receivable systems in place

After spending years getting yourself up and running, working on sales and the front end, it’s likely that the back end— accounting practices and accounts receivable —have been somewhat forgotten. With more and more companies defaulting on payments, going into administration and getting wound up by the ATO, now more than ever is the time to […]

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Risks of legal non-compliance

Risks of legal non-compliance

Undertaking an annual legal health check of your company is one of the best decisions you will make for it’s reputation, growth and for your sanity. Compliance and risk management don’t sound very sexy but they are crucial to having a sound business and are drivers to achieving business excellence – we call it Future-Proofing. […]

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Knowing when to outsource your debt collections

Knowing when to outsource your debt collections

Is it time to outsource your debt collection? Growing debt levels, rising bankruptcy rates and positive industry reform stemming from revised debt collection guidelines issued last year have led many Australian businesses to seek professional help in recovering their customer debts. If you’ve never outsourced your business’ debt collections before, it can be daunting knowing […]

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Customer service vs. chasing payments: Getting the balance right

Customer service vs. chasing payments: Getting the balance right

Customer service vs. chasing payments – it can be tough to get the balance right between keeping a customer happy and getting your bills paid on time. There are few things tougher for an SME than trying to collect overdue invoices from clients while also keeping them on-side. To ensure this process is made as […]

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Recent surge in ATO wind ups – Directors failing to consider the utility of Voluntary Administration

Recent surge in ATO wind ups – Directors failing to consider the utility of Voluntary Administration

Despite the recent tax amnesties granted to wealthy individuals with monies in offshore tax havens the Australian Tax Office has been militant in its recent debt recovery efforts against SMEs. The importance of efficient credit management has again been brought to the forefront as smaller operators who have essentially been using the ATO as a […]

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Cash flow is a whole of business system, not just an invoice and collect system

Cash flow is a whole of business system, not just an invoice and collect system

In recent times the amount of articles and blogs in business circles written surrounding the topic of small business debtors and the ability to get paid on time, if printed, would probably be enough to cover the entire country in paper. I certainly know that I have covered this topic in the past and yet […]

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What to do when your customer doesn’t pay

What to do when your customer doesn’t pay

No matter the size of your business, if you’re offering credit to your customers it’s highly likely at some point you will do work for a customer who will blatantly refuse to pay. The most effective tool for collecting money you are owed is simply picking up the phone and asking your debtors if there […]

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Don’t let cash flow stifle your growth

Don’t let cash flow stifle your growth

We all know that cash is king, or rather – cash flow. In today’s volatile economic climate it’s more important than ever to have a good handle on your company finances. Without appropriate systems and processes to maintain positive cash flow, finances can quickly spiral beyond control. Why money really matters Cash flow is the […]

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How to Find a Missing Debtor

How to Find a Missing Debtor

Getting a debtor to pay a delinquent account can be tricky, especially if they’ve left town with no forwarding address. There’s no need to write off the debts of a missing debtor. Often you can track them down as long as you know where to look. What is skip tracing? If you’re not familiar with […]

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