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CreditorWatch Blog

Due Diligence

Customer service vs. chasing payments: Getting the balance right

Customer service vs. chasing payments: Getting the balance right

Customer service vs. chasing payments – it can be tough to get the balance right between keeping a customer happy and getting your bills paid on time. There are few things tougher for an SME than trying to collect overdue invoices from clients while also keeping them on-side. To ensure this process is made as […]

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Recent surge in ATO wind ups – Directors failing to consider the utility of Voluntary Administration

Recent surge in ATO wind ups – Directors failing to consider the utility of Voluntary Administration

Despite the recent tax amnesties granted to wealthy individuals with monies in offshore tax havens the Australian Tax Office has been militant in its recent debt recovery efforts against SMEs. The importance of efficient credit management has again been brought to the forefront as smaller operators who have essentially been using the ATO as a […]

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Cash flow is a whole of business system, not just an invoice and collect system

Cash flow is a whole of business system, not just an invoice and collect system

In recent times the amount of articles and blogs in business circles written surrounding the topic of small business debtors and the ability to get paid on time, if printed, would probably be enough to cover the entire country in paper. I certainly know that I have covered this topic in the past and yet […]

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What to do when your customer doesn’t pay

What to do when your customer doesn’t pay

No matter the size of your business, if you’re offering credit to your customers it’s highly likely at some point you will do work for a customer who will blatantly refuse to pay. The most effective tool for collecting money you are owed is simply picking up the phone and asking your debtors if there […]

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Don’t let cash flow stifle your growth

Don’t let cash flow stifle your growth

We all know that cash is king, or rather – cash flow. In today’s volatile economic climate it’s more important than ever to have a good handle on your company finances. Without appropriate systems and processes to maintain positive cash flow, finances can quickly spiral beyond control. Why money really matters Cash flow is the […]

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How to Find a Missing Debtor

How to Find a Missing Debtor

Getting a debtor to pay a delinquent account can be tricky, especially if they’ve left town with no forwarding address. There’s no need to write off the debts of a missing debtor. Often you can track them down as long as you know where to look. What is skip tracing? If you’re not familiar with […]

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Insolvencies: trending up over the long-term

The rate of business failures has more then doubled over the last 15 years according to the Jones Partners Insolvency report. The findings of the report conducted by economist Christopher Nadarajah and consultancy IBIS World were published by NewsCorp Australia this week. The report finds that 3.4 per cent of all businesses were placed into […]

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How to reinvigorate your business in 2014-15

How to reinvigorate your business in 2014-15

One of the keys to shake-up your business in the new financial year is to keep your records up to date. Doing this increases your business’ value, provides easier access to finance and allows a better insight into how you are performing. Business policy advisor at CPA Australia, Gavan Ord, told Money in Business that too many […]

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