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CreditorWatch Blog

Five tips to prevent late payments – instead of chasing them!

Five tips to prevent late payments – instead of chasing them!

Reading Time: 4 minutes Late payments are a constant source of stress and strain for Australian small businesses. Research from Intuit reveals that small businesses are left an average of $13,200 in the red by late paying customers. This can have a serious effect on cash flow. Not only that, but small business owners end up spending an average […]

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The five cash flow commandments any small business should live by

The five cash flow commandments any small business should live by

Reading Time: 4 minutes There’s a reason that you often hear the phrase ‘cash is king’ as a small business owner. No business, irrespective of its size, can sustain itself without a healthy amount of cash in the bank. Even Tesla, the leading electric car manufacturer and technology pioneer, saw its share price nosedive following concerns its cash reserves […]

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The best internal collection practices for your small business

The best internal collection practices for your small business

Reading Time: 2 minutes This article will focus on the best internal collection practices for your small business. This article assumes your business already has a credit policy in place and a collection policy in place. Also keep in mind that this article is focused on commercial as opposed to consumer collection matters although there are similarities between the […]

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Customer service vs. chasing payments: Getting the balance right

Customer service vs. chasing payments: Getting the balance right

Reading Time: 3 minutes Customer service vs. chasing payments – it can be tough to get the balance right between keeping a customer happy and getting your bills paid on time. There are few things tougher for an SME than trying to collect overdue invoices from clients while also keeping them on-side. To ensure this process is made as […]

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