Sydney
Location
2012
Customer Since
1000+
Company Size
Rapid expansion meant Brickworks needed a faster and more accurate credit application process. Enter: CreditorWatch’s Onboard solution.
Brickworks‘ story started in New South Wales in 1934, as an effort to preserve the local brick industry during the Great Depression.
Today the Australian-owned group of companies is listed on the Australian Stock Exchange and is recognised globally as a leading manufacturer of quality building products.
Brickworks operate a number of brands in Australia and North America, including Austral Bricks, GB Masonry and Glen-Gery. Get inspired by these household names here.
In the 2000s, Brickworks began acquiring a number of new businesses to grow its business offering to include an extensive range of building materials and floor and roof tiles.
The rapid expansion meant Brickworks needed to keep up with growing customer demand while keeping costs down and reducing the likelihood of errors that could delay the credit application process.
Since implementing CreditorWatch’s Onboard solution in 2012, Brickworks has benefited from a faster and more accurate application turnaround.
Recalling the series of acquisitions from the 2000s, Lyn, Brickworks’ National Credit Manager commented:
“Having CreditorWatch’s Onboard solution back then would have been simply brilliant.”
“Within 15 minutes of receiving an account application, we can process and approve it, register it with PPSR, open it in our system and send the customer a welcome pack.” – Lyn, Brickworks
Since moving their credit application process to CreditorWatch’s Onboard solution, Brickworks has saved up to three days a month in administration and significantly reduced data entry errors.
Hosting their credit application on CreditorWatch reduces their internal IT costs and complications, as well as delivers a range of other benefits:
The CreditorWatch team can set up and customise the Onboard solution for your business, as well as provide ongoing support. Find out how you can benefit, just like Brickworks.
Ask questions, get help with pricing and plans, explore use-cases for your team, and more.