Unless the charge specifically states “CREDITORWATCH PROTECT, NORTH SYDNEY” it is not related to CreditorWatch. See example below.
CreditorWatch is a commercial credit reporting bureau that displays information on all Australian companies. Occasionally, search engines may direct users to our site because we feature ABR/ASIC details for nearly all Australian entities. However, we do not hold any contact information for the entities listed. If you arrived here from a Google search, this may be the reason.
Importantly, CreditorWatch has no affiliations with the companies featured on our platform, nor do we retain their contact details.
If you believe a payment default has been lodged against your business in error, you must contact the relevant creditor directly as your first step, before reaching out to CreditorWatch. The creditor is responsible for investigating and, if necessary, amending your CreditorWatch credit file.
If you have already contacted the creditor and have supporting evidence, such as email correspondence, showing that a genuine dispute existed before the default was lodged, you can request an investigation.
Please note, that for CreditorWatch to proceed with an investigation, the disputed amount must have been in contention before the default was lodged.
For help with this process, have a look at our help centre.
Building creditworthiness is a long-term process, and although you won’t see results right away, there are achievable ways to improve your credit score to help secure your business’ future.
To find out your credit score and discover our suite of credit risk management tools that will help you keep your credit score healthy, sign up for a 14-day free trial now.
For all media enquiries, please contact:
Michael Pollack, Head of Media and Communications
michael.pollack@creditorwatch.com.au
or
Laura Sanford (Herd MSL)
laura.sanford@herdmsl.com.au
