Yes, electronic signatures are legally valid in Australia and are governed by federal and state legislation.
We use industry-leading encryption to protect your data. Digital is often more secure than paper-based systems.
The Personal Properties Securities Register (PPSR) is an official Australian government register. For businesses, the PPSR is the only way to enforce their retention of title clauses against customers in the event of insolvency. If a customer becomes insolvent recouping losses will be extremely difficult or impossible if you haven’t registered your interests on the PPSR.
Yes, you have the option to add your own form fields.
Yes, we offer API integrations to easily connect your customer data to your CRM/ERP.
A credit report is a detailed record of a business or individual’s credit history, which includes information about their credit accounts, credit inquiries, and payment history. This report is compiled by credit reporting agencies, such as CreditorWatch, based on the data provided by lenders, credit card companies, and other creditors.
Before doing business with a new customer, you should check their credit report to help you determine their credit limit, maximum invoice amount, and whether you require payment upfront from them in order to minimise your risk and ensure you’ll be paid.
When you add customers to your watch list, CreditorWatch will monitor the financial health of those customers 24/7 for any changes that might impact your business, such as late payments to other suppliers or going into administration. You will receive a real-time alert via email when these changes occur.
Changes can occur to any business, so monitoring customers that you regularly invoice will allow you to update your payment terms for any particular customer as their risk level changes.
CreditorWatch’s Portfolio Health Check provides a comprehensive review of your customers so you can validate their data, remove old and incorrect information, and identify high-risk businesses. Use extra details from our many data sources to gain insights and make better decisions – even when your database is thousands strong.
Our data matching, validation, reconstruction and standardisation process adds context to your existing records, capturing vital financial information from ASIC, ABR, AFSA, Australian courts, mercantile agents and CreditorWatch.
CreditorWatch integrates with all major accounting softwares including:
No, Automated Collections minimises manual work by automating repeatable tasks. You’ll still need to make escalation calls and decide how to manage your relationship with debtors.
We do have a team of experienced Accounts Receivables professionals whose services you could engage as an extension of your own team to complete Accounts Receivables tasks.
Unless the charge specifically states “CREDITORWATCH PROTECT, NORTH SYDNEY” it is not related to CreditorWatch. See example below.
CreditorWatch is a commercial credit reporting bureau that displays information on all Australian companies. Occasionally, search engines may direct users to our site because we feature ABR/ASIC details for nearly all Australian entities. However, we do not hold any contact information for the entities listed. If you arrived here from a Google search, this may be the reason.
Importantly, CreditorWatch has no affiliations with the companies featured on our platform, nor do we retain their contact details.
If you believe a payment default has been lodged against your business in error, you must contact the relevant creditor directly as your first step, before reaching out to CreditorWatch. The creditor is responsible for investigating and, if necessary, amending your CreditorWatch credit file.
If you have already contacted the creditor and have supporting evidence, such as email correspondence, showing that a genuine dispute existed before the default was lodged, you can request an investigation.
Please note, that for CreditorWatch to proceed with an investigation, the disputed amount must have been in contention before the default was lodged.
For help with this process, have a look at our help centre.
Building creditworthiness is a long-term process, and although you won’t see results right away, there are achievable ways to improve your credit score to help secure your business’ future.
To find out your credit score and discover our suite of credit risk management tools that will help you keep your credit score healthy, sign up for a 14-day free trial now.
For all media enquiries, please contact:
Michael Pollack, Head of Media and Communications
michael.pollack@creditorwatch.com.au
or
Laura Sanford (Herd MSL)
laura.sanford@herdmsl.com.au
