Your data is one of your most valuable business assets. We treat it that way.
Australian businesses rely on CreditorWatch to make important credit, risk and compliance decisions. Protecting the information behind those decisions is fundamental to how we operate.
Our security practices are built into our products, systems and everyday operations, helping to keep your data private, protected and available when you need it.
You can focus on running your business, knowing we are focused on helping keep your data secure.
You should not have to take our word for it. CreditorWatch holds ISO 27001 and SOC 2 certifications, with security controls subject to ongoing internal review and independent external assessment.
These globally recognised frameworks support structured governance across risk management, access control, incident response, supplier management and security operations.
For your business, that means our approach to security is supported by established standards and independent assurance, not promises alone.
Security is not an optional feature at CreditorWatch. It is part of how our products are designed, developed, operated and supported. Our security measures include:
These protections work together to help keep your information confidential, accurate and available.
Security threats do not stand still, and neither do we.
We continually review our controls and improve how we identify, assess and respond to potential risks. Our employees also receive security awareness training, because protecting customer information depends on people as well as technology.
We use emerging technologies, including artificial intelligence, to make credit information easier to understand and act on. But innovation should never come at the expense of security or privacy.
Security controls are applied to AI-enabled services, including access controls, encryption, monitoring, logging and audit trails. CreditorWatch does not use customer data to train public AI models, and human oversight is required for consequential decisions.
We believe you should be able to understand how your data is protected without having to decipher technical language.
For more detailed information, visit our Trust Centre to access available security documentation, compliance information and customer assurance resources.
