What is DebtorLogic? 

DebtorLogic is a debt collection strategy that helps you stay ahead of bad debt by revealing how your customers pay you in comparison to the rest of the market.

It helps businesses to get paid faster and improves cash flow by taking a proactive approach to debtor management. This tool provides a data-driven analysis of your aged trial balance (ATB) to help you better understand what sort of risk a customer represents to your business.

DebtorLogic is the only trade payment program to combine both small business and corporate trade data. Traditional trade programs only collect data from corporate customers (the best paid companies in Australia). By adding SME trade payment information, you’ll receive a much clearer picture of how the market actually gets paid.

The best bit? It’s delivered with streamline, interactive, and colour-coded graphs and charts that anyone can understand. Click on any graph segment or table grouping for a more detailed view and find hyperlinks to your customers’ online credit profiles throughout. You’ll also be given a step by step walkthrough of all the need-to-knows before you access the system for the first time.

What are the early warning signs and how can you best utilise your debtor management?

DebtorLogic shows you how your customers are paying you in comparison to the market. In regard to payment terms, if a customer has made a late payment to you but others on time, they may be deliberately withholding payments or using you as a bank. If a customer is paying you on time but has stopped paying other suppliers, this is also a red flag.

Deteriorating payment behaviour is a warning sign that a debtor is in financial difficulty and could be at risk of payment default, court action or insolvency. With government subsidies masking these warning signs, keeping on top of trade payment data is vital.

CreditorWatch has an extensive database of corporate and SME data – the best and worst paid companies – to provide the clearest picture with live updates of how the market is really getting paid and the number of outstanding debts growing. Unlike most complicated trade programs, our interactive user interface presents easy-to-read graphs enabling you to identify trends, predict payment behaviour and cash flow problems.

Access valuable customer insights with DebtorLogic

We’ve taken customer feedback on board and transformed our Customer Insights page to make it easier to understand. Interact with the charts to breakdown the data even further and review a list of your customers and how much customer debt there is in simple steps.

Access the Payment Analysis payment plan page to see how your customers are paying you compared to others, including risk levels and collection priority. Toggle to the Risk Analysis page to review how your customers are paying you compared to the entity’s RiskScore rating. This a great way to identify high risk & low risk debtors or accounts to prioritise for collections & accounts to target for further growth and opportunity. 

Get a free ATB analysis to improve your debtor management

An ATB analysis helps you understand who your best and worst customers are with state and industry information. It will also reveal the following:

• Debtors who are paying you late but others on time and vice-versa
• Debtors with adverse risk or cash flow issues
• Collection priority based on data and market insights
• Historical payment behaviour and trends

An ATB analysis reveals 5-15 per cent of adverse data that you’re currently unaware of. CreditorWatch will assist and guide you through a summary of your ATB findings – no commitment required.

Get in touch with lucinda.judd@creditorwatch.com.au today to organise your free ATB analysis to ensure you’re across the risks and opportunities within your ledger or ask any questions you may have.