What’s new in Collect - March 2026
Discover CreditorWatch Collect's March 2026 latest features, integrations, and innovations powering your accounts receivables.
Priority Intelligence risk buckets are now featured on your Collect dashboard, giving you a clear, immediate view of which accounts need attention.
Accounts are grouped by risk and payment behaviour, with direct access from the dashboard into each bucket to view a filtered list of accounts showing who they are and what’s overdue, so your team can chase the right customers at the right time, without the guesswork.
The Going Dark Priority Intelligence bucket is now powered by last payment date, giving you a clearer signal when customers may be disengaging.
By factoring in how recently a customer has paid, Collect can more accurately identify accounts that are at risk, helping your team step in earlier and prioritise follow‑ups before payments stall.
You can now apply multiple filters at once in the activity feed, including activity type, user, and account and toggle them on or off without needing to reset.
This makes it easier to narrow in on the activity that matters, switch views quickly, and stay in control as you work through accounts.
Smart workflows react dynamically to your customers’ latest payments, ensuring their next reminder and follow-up sequence are aligned to the current status of their account. When your customer pays their oldest overdue invoice, smart workflows automatically adjust the workflow to reflect the true overdue age of the account, so reminder language and tone is always appropriate for that customer’s new status. Reach out to be granted early access.
Once Stripe is set up in Collect, payment links are automatically included in SMS reminders by default.
This ensures every SMS is payment‑ready out of the box, making it easier for customers to pay straight from their message and helping you get paid faster with no extra configuration.
Snapshot lets you export a complete, point‑in‑time view of receivables activity including notes, invoice status, and payment history in a clear, auditable format.
It makes it easy to prepare accurate records for internal reporting, external collections, or legal escalation, while reinforcing Collect as the single source of truth for your debtor data.
Auto‑pay lets your customers set up Direct Debit so invoices are paid automatically on the due date. Once enabled, payments are collected without manual follow‑up, helping reduce overdue invoices and save your team time.
Customers can manage their own payment preferences, and every transaction is recorded in Collect, giving you a clear, traceable payment history.
Soon, you’ll be able to send one‑off emails to debtors directly from Collect, with AI assistance to help draft and refine your message.
This will make it easier to manage ad‑hoc follow‑ups outside of workflows, while keeping all communication visible and tracked in Collect.
Discover CreditorWatch Collect's March 2026 latest features, integrations, and innovations powering your accounts receivables.
Learn about the CreditorWatch Collect's latest features, integrations, and innovations powering your accounts receivables.
Learn about the latest CreditorWatch Collect features, integrations, and innovations powering your accounts receivables.
Learn about the latest features and innovations powering your credit assessments and risk management