What’s new in Collect - February 2026
Learn about the CreditorWatch Collect's latest features, integrations, and innovations powering your accounts receivables.
Collect’s new risk profiling insights combine CreditorWatch’s unique commercial credit data with your customers’ real payment behaviour, giving you a more intelligent, accurate way to prioritise who to follow up first.
Instead of relying on “gut feel,” you’ll instantly see which accounts pose the highest risk or are most likely to pay, helping you focus your time where it delivers the biggest return.
Your dashboard metrics now include credit notes, giving you a more accurate view of your true receivables position.
This gives you clearer, more reliable AR insights, cuts down on manual reconciliation, and ensures your dashboard reflects what’s happening in your ledger.
You can now choose to pause reminder sending whenever an account goes into a credit balance within the reminder settings.
An in‑app audit trail will show when reminders were sent or paused, and the reason they weren’t sent. Once the account is no longer in credit, reminders automatically resume, keeping communication accurate and relationship‑friendly.
You now have the option to pass Stripe or WorldPay payment processing fees onto your customers.
When enabled, fees are transparently displayed during checkout so customers know exactly what they’re paying, while you stay in control of how and when fees are applied.
Smart workflows react dynamically to your customers’ latest payments, ensuring their next reminder and follow-up sequence are aligned to the current status of their account.
Now when your customer pays their oldest overdue invoice, smart workflows automatically adjust the workflow to reflect the true overdue age of the account, so reminder language and tone is always appropriate for that customer’s new status.
Auto‑pay gives your customers the ability to set up direct debit so their invoices are paid automatically on the due date. Once enabled, payments are collected without manual follow‑up, reducing overdue invoices and saving your team time.
Customers can manage their own payment preferences, and every transaction is recorded in Collect for a clear, traceable payment history.
Reach out to customers anytime, even outside their automated workflow with a one‑off email sent straight from the account detail page within Collect. It’s fast, flexible communication when you need it. Every message is automatically logged in Collect, giving you a complete, traceable record of all customer contact in one place.
Learn about the CreditorWatch Collect's latest features, integrations, and innovations powering your accounts receivables.
Learn about the latest CreditorWatch Collect features, integrations, and innovations powering your accounts receivables.
Learn about the latest features, integrations, and innovations powering your accounts receivables.
Learn about the latest features and innovations powering your credit assessments and risk management