September Innovation Roundup

What's new in Onboard and Manage​

Learn about the latest features and innovations powering your credit assessments and risk management

ONBOARD

Smarter applicant evaluation with Exclusion Lists, easier PPSR searches by date, and improved delivery address capture

ApplyEasy Exclusion List
ApplyEasy
Just released

Leverage your knowledge of prior applicants to speed new evaluations when they reapply

Exclusion Lists allow your team to bring your own applicant history — blocked ABNs/ACNs, watchlists, VIP accounts, or special-status entities — into ApplyEasy, so known applicants can be automatically detected. Handle repeat applicants consistently every time, according to business rules you pre-configure.

ApplyEasy
Just released

Google address validation for reliable detail capture

Remove the risk of applicant error with auto-validated business and delivery address completion during the credit application process.

PPSR
Just released

Search registrations by custom date range

It’s now easier to search security registrations by a specific date range, helping you perform audits or reconciliations for a specific month, quarter, or financial year, or when you’re investigating registration activity for a period of high volume or critical business events.

ApplyEasy
Coming soon

Draft high quality applicant emails with AI

Reduce manual effort and add consistency to applicant communication with AI email drafting. Quickly generate professional drafts with one-line instructions, then review emails already populated with applicant and director names, credit limits, and approval status.

MANAGE

AI recommendations help you interpret and action new risk, plus intuitive dunning letter editing and emailing in Debtor Management

Monitoring
Coming soon

Action Intelligence interprets risk alerts to recommend protective next steps

Introducing generative AI to CreditorWatch, Action Intelligence provides real-time, best practice credit guidance based on recent risk alerts for your monitored entities. Instead of simply telling you something’s changed, Action Intelligence explains a risk event’s significance in context of that business’s full credit history, suggesting protective next steps to reinforce your cashflow and your trade relationships.

Debtor Management
Coming soon

Edit, send, and track reminder and demand letters directly from CreditorWatch

Many businesses rely on CreditorWatch-branded collections letters to drive more reliable payment outcomes. Now, you’ll be able to compose and send email letters directly from the CreditorWatch app, saving time and creating a trackable record of debtor communication in the same place you monitor risk.

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Explore the latest updates in Collect

Know where to focus. Know who should act. Know what to do next. Collect Intelligence brings together risk signals, team insights and debtor context to help your team prioritise work, allocate resources and drive better outcomes.

To learn more about Collect Intelligence, visit the Collect September Innovation Roundup.