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Eastern Plant Hire

Location: Victoria

Customer since: 2015

Company size: 60+ employees

About Eastern Plant Hire

From humble beginnings in Victoria in 1996, Eastern Plant Hire has reinvented the earthmoving equipment hire industry in Sydney, Melbourne and Brisbane.

The experienced team service domestic and commercial construction as well as some of Australia's largest infrastructure projects, like the $2.5 billion Eastlink Project. From Barangaroo to Ballarat, the business prides itself on providing 'the best service on Earth'.

You can rely on Eastern Plant Hire for short or long-term equipment hire, material supply and removal, and disposal options. Find out more about their cost-effective solutions here.

Their Problem

Eastern Plant Hire have thousands of customers and receive constant applications for credit. The team struggled to assess the credit risk of new and existing customers and deal with outdated and incorrect credit applications.

Before ApplyEasy, 1 in 5 of their credit applications had missing information, and this was the biggest delay in the approval process.

Clients would also hold onto outdated PDFs and applications and use them as leverage when not paying their bills.



Our Solution

Eastern Plant Hire may have thousands of customers, but they can watch them all with CreditorWatch's business credit monitoring tools. Monitoring helps them identify adverse information such as payment defaults that is all too common in the construction and hiring industries.

Since converting to ApplyEasy, EPH have cleaned up their credit process, store their applications securely and can identify missing information instantly.

Dealing with trusts has also become easier as EPH no longer have to push back for correct information. ApplyEasy will flag missing information like ABNs and can get a customer to upload a trust deed where required.

Online credit applications allow you to make automated decisions for your business. Discover how with ApplyEasy

"The application process is quicker and more accurate with ApplyEasy. Recommendations for credit approvals makes it more transparent for everyone."


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