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Introducing CreditorWatch

Empowering you
to Succeed

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections. View our Product Suite.

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The CreditorWatch Advantage

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Unique data:
90% of CreditorWatch customers use us exclusively, which means our credit reporting data is one of a kind, providing advanced warning that a business is in distress.
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Coverage:

Access information on any business in Australia, including trusts, partnerships and sole traders.

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Customer focus:
Our customer-led product development puts the customer at the forefront of everything we do. As a result, we have an industry leading NPS of 45.
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Security:

CreditorWatch is ISO 27001 and 27017 certified, demonstrating our dedication to security and trust.

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Scalable and stable:

The CreditorWatch system is 100% cloud based and built on the AWS platform, ensuring customers have enjoyed an average uptime of 99.95% over the last three years.

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Our Values
Holistic Development
Leadership Team
Learning and Development
Health and Wellbeing
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Our Values

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The 1%’ers add up

Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.

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We are dependable and trustworthy

Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.

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We are committed to growth

Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.

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Our people make the difference

Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.  

Our Purpose

To facilitate trade and finance among companies of all sizes, in every industry, across Australia. We want our customers to be able to trade confidently while focusing on what they do best.

Our Mission

We aim to be number one in our industry by delivering unique data insights and innovative products.

2023-2024 Certified Great Place to Work, AFR Boss Best Places to Work list.

While many companies claim to be great places to work, we’ve made it official! For the second year in a row, we’ve been certified as a Great Place to Work and have been included on the AFR Boss Best Places to Work list.

WORKING FOR CREDITORWATCH

Holistic Development

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Making the career, making the person

We know that you’re more than just your job. That’s why we don’t just develop you in your career, but as a person as well. We work on your competencies and behaviours, as opposed to your roles. Whether you’re just starting out, looking for a career change or you’re an established senior executive, we’ll fully support you in your professional and personal goals. We’re continuing to keep our staff feeling engaged and valued.

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We’ll push you and back you

We’ll unapologetically throw you in at the deep end, but not without a life jacket. You’ll get the opportunity to take ownership of significant projects. You will make an impact. We will support you and guide you to bring out your best.

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We see you. We hear you.

You have a voice. Your opinion matters. You are appreciated. You won’t be just a cog in the machine. Caring for our people is deeply integrated into our culture – just ask any of our employees. Our high employee referrals and low turnover rates show that we walk the talk. You’re always free and safe to speak your mind to anyone at any level. Really.

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Come as you are

We accept and welcome people from all walks of life. As a rapidly growing company, we recognise the importance of respecting our employees’ differences and needs. Culture Club is our dedicated focus group that creates targeted initiatives around diversity, wellness, equity, inclusion. It’s our way of holding ourselves accountable to our people.

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Leadership at CreditorWatch

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Trust

You have our trust the moment you join us. You don’t have to earn it. We don’t question your integrity. This means you own meaningful projects and enjoy the flexibility you need from the get go.

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Accountability

We operate by setting Top 5s – key strategic goals that each employee contributes to in each third of the year. You get opportunities to grow through project-based learning.

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Transparency

We’re 100% honest with you. We’ll always show you when we're on track and when we're not. We’re not afraid to own all our wins and losses.

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Accessibility

We have an open-door policy. Everyone has access to our leaders, and we communicate openly. You can always speak to anyone at any level and say exactly what you think.

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Nurturing excellence

We develop and encourage bright minds to flourish. We create tailored learning and development plans to nurture your competencies. We have weekly, monthly and annual reviews to ensure you’re engaged and thriving.

SUPPORTING OUR PEOPLE

Learning and Development

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CreditorWatch University

We aim to be the most informed, innovative and engaged team in the industry by empowering our employees to take control of their growth and development. You’ll share your learnings and experiences, gain industry insights and workshop product innovation ideas. This is done through weekly presentations, keynote speeches, webinar hosting, university lecturing, mentoring and more.

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Legal Services

Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

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Lunch and Learns

These regular lunchtime sessions are delivered by external presenters and our internal experts, helping you continue to grow and stay ahead of the curve. We cover a range of topics including financial wellbeing, mental health, latest products and industry hot topics.

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Bonus Shares

We offer our dedicated employees performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

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Fun Activities

We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we’ve got a boat), these monthly team building activities will keep you feeling valued and connected.

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MInd & body

Health and Wellbeing

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Daily Fuel

Coffee’s on us – you’ll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We’ve got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, giving you the food you love.

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Keeping Active

Stay fit with a lunchtime HIIT class or an after-work gym sesh. All employees get a Fitness First Platinum membership to access any Fitness First gym in Australia. We also host yoga and pilates sessions, and wellbeing sessions in our dedicated wellness room.

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Staying Healthy

We offer annual flu vaccinations and ongoing education on important health issues.

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Counselling

All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed. 

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