Setting up for long-term success

Guide to Building a Resilient Business

Download our free guide to help you discover the common elements that successful long-established businesses share and the holistic, integrated approach needed for sustained success.
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A holistic approach to achieving success

Addressing all eight pillars actively enhances overall performance, sustainability, and success. Each pillar contributes to the resilience required in a dynamic business environment.

Pillar One: Strategy

A successful business strategy guides your organisation toward its goals. Key principles include simplicity, discipline, and consistency. Includes guidance on writing a one-page strategic plan and business model.

Pillar Two: Your Why

Defining your purpose beyond profit. Articulating your “Why” to enhance relationships with customers and inspire and motivate staff.

Pillar Three: Habits for success

Instilling good habits for consistency and positive behaviours. Implementing daily and weekly huddles, breaking down objectives, and establishing non-negotiables.

Pillar Four: Sales effectiveness

Maximising efficiency in your sales process. Clearly defining your brand promise, incorporating it into your elevator pitch, and managing your sales pipeline effectively.

Pillar Five: Business intelligence

How to base decisions on accurate, reliable data. Choosing the right business intelligence tools and utilising dashboards for real-time visibility. Monitoring performance and better understanding your financials.

Pillar Six: Working-capital management

Managing cash flow effectively through forecasting and control. Optimising inventory levels, maintaining positive supplier relationships, and using three-way integrated modelling for long-term visibility.

Pillar Seven: Leadership and culture

Shaping your organisation’s character through well-articulated values and principles. Establishing a clear organisational structure, onboarding and training staff, and measuring success.

Pillar Eight: Governance and accountability

Fostering ethical behaviour, transparency, and responsible decision-making. Establishing a clear board structure, defining roles and responsibilities, and facilitating effective communication.

Don't forget to build mental resilience

Prioritising the mental welfare of employees to increase engagement, retention and productivity. Creating a workplace culture that supports wellbeing and avoids unfair demands on staff.


Michael Fingland

Michael Fingland

CEO, Vantage Performance

Kevin Higgins

Kevin Higgins (CPA, MAICD)

Executive Director, Vantage Performance

Patrick Coghlan

Patrick Coghlan

CEO, CreditorWatch

Michael Fingland, CEO of Vantage Performance

Michael Fingland is one of Australia’s most experienced business turnaround professionals, with 25 years of experience in corporate turnaround and business transformation.

Michael is a Chartered Accountant and founded Vantage Performance two decades ago after seeing the devastating impact business failure has on people’s lives. He has worked with businesses of all sizes, from large listed companies to SMEs, helping them to scale up and solve their critical financial issues.

He is an award-winning Australasian Turnaround Professional of the Year, acknowledged by his peers in the Turnaround Management Association. Michael has personally managed a number of the engagements which resulted in Vantage Performance winning 15 Turnaround of the Year Awards.


Kevin Higgins (CPA, MAICD), Executive Director, Vantage Performance

Kevin brings more than 20 years of corporate restructuring experience to the Vantage Performance. He is a committee member of the Turnaround Management Association and has twice won its national Company Turnaround of the Year Award. Kevin is a proactive and successful Chief Restructuring Officer, having led start-ups, turnarounds, and high-growth engagements.


Patrick Coghlan CEO, CreditorWatch

Patrick Coghlan is the CEO of CreditorWatch. In 2010, Patrick became one of the three founding employees of CreditorWatch and helped to shape the innovative product we see today.

Throughout the years, Patrick’s industry knowledge has become second to none. His leadership qualities have enabled him to play a key part in developing CreditorWatch’s values and team-spirited culture, as well as driving the company to considerable growth.

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