What’s new in Collect - April 2026
Discover CreditorWatch Collect's April 2026 latest features, integrations, and innovations powering your accounts receivables.
Collect Call Assist offloads time‑intensive overdue invoice calling to trained local AR specialists who act as an extension of your team, freeing your staff up to focus on high-value work.
Calls are triggered from your existing Collect workflows, handled on your behalf, with every outcome logged directly in Collect for full visibility, continuity, and control. No work happens outside the system, and escalation follows the rules your team sets.
Export a complete, point‑in‑time view of receivables activity including notes, invoice status, and payment history in a clear, auditable format.
It makes it easy to prepare accurate records for internal reporting, external collections, or legal escalation, while reinforcing Collect as the single source of truth for your debtor data. Access via ‘View Activity Feed’ on the dashboard and export the fields you need.
Soon, you’ll be able to send one‑off emails to debtors directly from Collect, with AI assistance to help draft and refine your message.
This will make it easier to manage ad‑hoc follow‑ups outside of workflows, while keeping all communication visible and tracked in Collect. Reach out to your Account Manager to receive early access.
Dynamic workflows react to your customers’ latest payments, ensuring their next reminder and follow-up sequence are aligned to the current status of their account. When your customer pays their oldest overdue invoice, smart workflows automatically adjust the workflow to reflect the true overdue age of the account, so reminder language and tone is always appropriate for that customer’s new status.
Priority Intelligence ranks overdue accounts by risk, behaviour, and likelihood to pay, so your team knows exactly what to work next.
Powered by CreditorWatch data and live payment signals, priorities are continuously updated and clearly visible in Collect supporting faster, more confident decisions.
Read the new guide to see how to use Priority Intelligence in your daily AR workflows.
Auto‑pay lets your customers set up Direct Debit so invoices are paid automatically on the due date. Once enabled, payments are collected without manual follow‑up, helping reduce overdue invoices and save your team time.
Customers can manage their own payment preferences, and every transaction is recorded in Collect, giving you a clear, traceable payment history.
Discover CreditorWatch Collect's April 2026 latest features, integrations, and innovations powering your accounts receivables.
Discover CreditorWatch Collect's March 2026 latest features, integrations, and innovations powering your accounts receivables.
Learn about the CreditorWatch Collect's latest features, integrations, and innovations powering your accounts receivables.
Learn about the latest features and innovations powering your credit assessments and risk management
For the latest in credit risk management, visit the Onboard and Manage May Innovation Roundup.