What is the average credit controller salary in Australia? 

A credit controller manages invoicing and collections processes for a business, ensuring that trading partners and customers make payment obligations on time and in full. The average salary for a credit controller in Sydney or Melbourne ranges from $65,000 to $85,000 per year.  

What is a credit controller? 

Credit controllers can also be known as Accounts Receivables Officers, Collections Officers or National Credit Officers. The role is the same across these titles: to manage and standardise the invoicing and collections process to improve Days-Sales-Outstanding, preserve relationships with clients and trading partners, and maintain a steady flow of revenue into the business. Companies use credit control staff to mitigate the risk of late or non-payment and preserve enough cash flow to pay outgoings. 

The days of credit controllers using manual-entry spreadsheets and databooks to track invoices and collections are long gone. Today, credit controllers use sophisticated machine-learning technology such as RiskScore and Credit Reporting from CreditorWatch to analyse trading partners, assess creditworthiness, and determine the risk of non-payment ahead of time. Further, they can monitor their entire Aged-Trial Balance for deteriorating payment behaviour within DebtorLogic throughout the trading relationship.  

Credit controllers now have more effective resources to prioritise and enforce collections actions for late-paying partners, such as the tools and templates from CreditorWatch Collect. With templates that get results (30, 60 and 90-day reminders, payment acknowledgement, final notices, and more), complete with our third-party endorsement, Days-Sales-Outstanding improved for our clients by up to 53%. Payment reminders and prompts can be automated, allowing extra time for high-priority tasks. CreditorWatch Collect helps savvy Credit Controllers analyse debtor trends and better understand cash flow to inform their decision-making.  

What is the average salary for a credit controller in Australia? 

The average salary for a credit controller varies from city to city and state to state. According to the jobs website, Seek, an average annual credit controller salary in Sydney ranges from $75,000 to $85,000. By comparison, searching for a credit controller salary in Melbourne reveals a range of $65,000 to $75,000. The average hourly rate across Australia is $35-40/hour. A senior credit controller’s salary may be higher, depending on the volume of invoicing, the nature and scale of the organisation, and its client base.  

Where can you find out more about credit controller roles? 

To find out more about a potential career in credit control, research the job opportunities and roles available on portals such as Seek or Linkedin Jobs. Consider upskilling with additional qualifications to ensure suitability for such a role. An undergraduate Bachelor of Accounting, TAFE Certificate in Financial Services, or TAFE Certificate in Accounts Administration may assist you in securing a role as a credit controller. A wealth of information and support can be found through the Australian Institute of Credit Management. 

Tools for proactive credit controllers

Already a Credit Manager but wanting to progress your career further? Adopting an automated collections tool can transform the workflow of any credit control professional and the overall efficiency of a finance team. With MYOB and Xero integration, your invoice data can feed straight to the platform. By automating the most mundane, repetitive tasks of credit control, you free your time to focus on high-value work, and collect cash faster.  

You can automate payment reminders and prompts to debtors, freeing up essential time to dedicate to more complex tasks. You can also leverage the insights and analysis included, such as the Overdue Ratio and Debtor Days, to create a transparent picture of your company’s overall change in risk exposure.  

We have letter templates for your every need, from 30, 60 and 90-day reminders, final notices and more – complete with our powerful third-party endorsement. Establishing a proper, automated collections process can improve invoice payment by up to 14 days, protecting vital cash flow.  

Secure your cash flow, avoid risky entities, and proactively manage debtors by leveraging the CreditorWatch suite. Speak to our expert team today.