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CollectCollections

Why you should automate collections

Did you know that 54% of businesses expect late payments? This widespread issue hinders cash flow, which is why 87% of enterprises are modernising legacy systems within the next two years.

Business Risk Index

Record high hospitality closures in past year; Key measure of business stress leaps 47% year-on-year

CreditorWatchGreat Place to Work

CreditorWatch named a Best Workplace for Women by Great Place to Work Australia

Product Updates

February 2025 Product Updates

Business Risk Index

Stronger start to 2025 for Australian businesses but tariff uncertainty looms; Food and Beverage Services sector registers record high business failures

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CollectCollections

Why you should automate collections

Did you know that 54% of businesses expect late payments? This widespread issue hinders cash flow, which is why 87% of enterprises are modernising legacy systems within the next two years.

Media Release - Business Risk Index
Business Risk Index

Record high hospitality closures in past year; Key measure of business stress leaps 47% year-on-year

CreditorWatch, has released the February results for its Business Risk Index (BRI), which reveal Australian businesses remain under pressure across key metrics. Cost increases and household cost-of-living pressures continue to impact the hospitality sector, with closures hitting a record high of 9.3%

CreditorWatchGreat Place to Work

CreditorWatch named a Best Workplace for Women by Great Place to Work Australia

CreditorWatch has been named one of the 2025 Best Workplaces for Women in Australia by Great Place To Work, the global authority on workplace culture.

Product Updates

February 2025 Product Updates

In our February 2025 release, we’ve focused on further automating your customer onboarding tasks and now, tackling fraud right from the very start – when you look to bring on a new customer!

Media Release - Business Risk Index
Business Risk Index

Stronger start to 2025 for Australian businesses but tariff uncertainty looms; Food and Beverage Services sector registers record high business failures

CreditorWatch, has released the January results for its Business Risk Index (BRI), revealing positive signs for Australian businesses at the end of 2024 and early 2025. However, the improvements are likely to be short lived, with the proposed tariff regime of the Trump administration expected to hinder growth, particularly for export-reliant sectors such as manufacturing and transport.

Chief EconomistInterest Rates

RBA cuts interest rates by 25bps to 4.1%:

Most economists expected the RBA Board to vote to reduce interest rates at the February Board Meeting. Markets were almost fully priced for the outcome.

Business ConditionsChief Economist

Businesses report weaker business conditions in January

Extreme weakness in business conditions in mining drove this month’s slip in business conditions and looks to contain more noise than signal, though forward orders and profitability in mining have deteriorated so it’s not all noise.

Business ConfidenceChief Economist

Business confidence survey reveals a more positive 12-month outlook

The most interesting aspect of the NAB quarterly survey is the news that the number of firms reporting the availability of labour as a significant constraint remains a very high 34% and this has not changed over 2024. This is good news for job seekers and suggests the RBA does not have to engage in either a rapid or large series of interest rate reductions.

Chief EconomistConsumer Sentiment

Flat retail sales flat in December give RBA something to think about

Important data points like today’s Retail Sales data will enter the RBA’s thoughts as it decides whether to cut Australian interest rates at the February Board meeting in two weeks’ time.

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RiskScore

Unlocking business potential with Custom RiskScores

Managing risk and making informed credit decisions are critical for long-term business success. Custom RiskScores are a powerful tool for businesses to increase predictability, streamline processes, and boost productivity.

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ATO

A third of private businesses with ATO debt default of $100k or more close in past year

CreditorWatch's latest data on Australian Tax Office (ATO) tax debt defaults has revealed thousands of Australian private businesses have collapsed over the past 12 months after failing to address significant tax debts with the ATO.

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Credit Management

What is a Small Business Restructure (SBR)?

Small Business Restructuring (SBR) is a legal framework introduced in Australia in January 2021 as part of insolvency reforms aimed at supporting small businesses facing financial distress.

Christmas pig
Credit Management

Eight ways to avoid the Christmas cash flow crunch

The festive season is generally a time for family, friends, and some much-needed rest. Unfortunately, many Australian business operators won’t be able to shut down and switch off this year.

Media Release - Business Risk Index
Business Risk Index

Tough start to 2025 ahead for Australian businesses; sector outlook worst for hospitality

CreditorWatch, has released the November results for its Business Risk Index (BRI) with all key metrics pointing to an extremely challenging start to 2025 for Australian businesses, particularly small businesses.

Chief EconomistInterest Rates

RBA board gaining confidence that inflation is moving towards target

The board has gained some confidence in the recent forecasts that show inflation tracking back towards the 2-3% target.

AICredit Management

Harnessing generative AI to enhance credit risk assessment

We’ve long been at the forefront of using AI to enhance credit risk assessment at CreditorWatch. Our machine learning (ML) models are the cornerstone of our credit scoring system, providing businesses with accurate and reliable risk assessments.

Media Release - Business Risk Index
Business Risk Index

Business failures at highest rate since peak of pandemic; Soft household spending hitting hospitality hardest

CreditorWatch, has released the August results for its Business Risk Index (BRI) revealing that the rate of business failures is at its highest level since January 2021, when Australia was in the midst of the COVID-19 pandemic.

Chief EconomistInterest Rates

Interest rates on hold as RBA inflation concerns persist

The decision by the RBA to hold was favoured by economists and priced by the markets and likely reflected the at forecast 0.8% q/q trimmed mean outcome for Q3.

Chief EconomistCPI

Inflation drops to 3.5 year low but slow progress on return to target

The 0.8% trimmed mean outcome probably does just enough to avoid a surprise rate rise next week, but shows only continuing very slow progress in returning inflation to target, especially with the possibility of some bias lower from the presence of the big electricity subsidies in the quarter.

Industry Performance Report
Chief EconomistIndustry Performance

CreditorWatch rates 16.2% of hospitality businesses as high risk or above; Forecast closure rate of 8.9% over next 12 months for the sector

CreditorWatch, has released its latest industry risk ratings, revealing businesses in the hospitality sector are currently exhibiting an extremely high level of risk compared to other sectors.

Media Release - Business Risk Index
Business Risk Index

Overdue B2B payments at highest rate since March 2021; Construction and hospitality sectors top payment defaults

CreditorWatch, has released the September results for its Business Risk Index (BRI), revealing that late payments are at their highest rate since the end of JobKeeper in March 2021, as more businesses struggle to pay outstanding invoices.

AI

Larger businesses lead AI adoption, while digital transformation barriers hold others back

Larger businesses are driving the adoption of new technologies across Australia, with AI the primary technology industries are adopting to enhance competitiveness, according to newly released findings from CreditorWatch and its Business Sentiment Survey

AICredit Management

How AI reduces risk through proven and reliable credit scoring

CreditorWatch’s market leading combination of unique data, cutting-edge technology and deep industry expertise sets us apart. We have a team of Data Scientists who play a crucial role in training and refining our AI models.

ATO

Thousands of businesses close after racking up massive tax debts

New data from CreditorWatch reveals that thousands of private Australian businesses have failed in the past six months after defaulting on massive tax debts.

RiskScore

How does CreditorWatch’s RiskScore credit rating system work?

CreditorWatch’s RiskScore available on all its credit reports, indicates a business’ creditworthiness and predicts the likelihood of default in the next 12 months.

Onboard

Electronic signatures: Are they legally accepted in Australia? 

Electronic signatures are critical to doing business efficiently through online channels. Customers expect a convenient way to sign documents without having to print, sign and scan documents.

Onboard

KYC requirements in Australia - What are they and why do they matter? 

‘Know Your Customer’ (KYC) compliance involves meeting the standards set by regulators for customer verification and identity checking, depending on your type of business, service provided and industry. Enforcing KYC checks allows regulators and authorities to mitigate criminal activity such as money laundering and the financing of terrorism.

Invoices
Collect

What can debt collectors do if you don't pay? 

The actions debt collectors can take if you don’t pay a debt depends upon the severity of the debt, and the extent that the payment is delayed.

CreditLending

What does comparison rate mean?

A comparison rate is a financial term used to describe the true cost of a loan or other financial product, including both the interest rate and any associated fees or charges

Online Invoice Management Software On Computer Screen
Collect

4 Overdue invoice reminder email templates that really work

Strong cash flow is crucial for business success and longevity. But chasing outstanding invoices can prove difficult. Late payments are a real problem, particularly for small businesses. This is where a best practice overdue invoice reminders workflow comes into play.

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ManagePayment Defaults

Payment Defaults: The Provocative Tool That Works

Payment defaults not only help you get debtors to pay you faster, they warn you and other companies of slow-paying debtors.

Our Solutions

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CollectCollections

Why you should automate collections

Did you know that 54% of businesses expect late payments? This widespread issue hinders cash flow, which is why 87% of enterprises are modernising legacy systems within the next two years.

Invoices
Collect

What can debt collectors do if you don't pay? 

The actions debt collectors can take if you don’t pay a debt depends upon the severity of the debt, and the extent that the payment is delayed.

Online Invoice Management Software On Computer Screen
Collect

4 Overdue invoice reminder email templates that really work

Strong cash flow is crucial for business success and longevity. But chasing outstanding invoices can prove difficult. Late payments are a real problem, particularly for small businesses. This is where a best practice overdue invoice reminders workflow comes into play.

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