Chief Economist CreditorWatch Economics News
2 mins read

Westpac Consumer Sentiment and NAB Business Confidence

Consumer confidence continues to bump along at near record low levels, falling by 0.4% in July 2023. Consumers are unlikely to report any improvement in confidence until inflation looks to be firmly in the rearview mirror. Unfortunately, NAB’s Business Survey for July 2023 indicates that cost pressures upon businesses remain elevated, with both price and cost growth rising sharply over the month.

Unsurprisingly, business confidence is weakest in the retail sector, at -12 index points. In trend terms, business confidence remains at below average levels, although it did rise slightly in the July 2023 figures released. The retail sector looks to be entering a period of increased business risk, and we are likely to hear more stories of insolvencies and business liquidations in that industry in the coming months.

The continued price pressures coupled with anaemic consumer confidence are weighing heavily on profitability, particularly in the household goods and department store sectors. Both of these sectors are selling less product than they did the previous quarter, despite very strong population growth. For furniture, electrical and appliance retailers, as well as residential construction wholesalers, conditions are very challenging, as consumers can quite easily tighten spending in these areas, and also did a lot of their household goods spending during the lockdown periods. Low residential sales volumes and new dwelling completions also weigh heavily on these sectors.

Westpac Consumer Sentiment and NAB Business Confidence


Sources: Australian Bureau of Statistics, Retail volumes fall for third straight quarter 3/08/2023

Chief Economist economic insight economic outlook economist economy news retail trade retail trade growth
Anneke Thompson
Chief Economist, CreditorWatch
Anneke joined CreditorWatch as Chief Economist in April 2022. She is a specialist researcher and commentator on issues impacting the credit industry, SMEs and the broader economy, conducting regular presentations to corporate groups. She is also a media spokesperson for CreditorWatch, regularly appearing on national television and in syndicated media. Anneke is also the Managing Director of Clio Research and formerly the National Director and National Head of Research at Colliers International Australia. She has also worked at NAB and Jones Lang LaSalle.
14-Day Free Trial

Get started with CreditorWatch today

Take your credit management to the next level with a 14-day free trial.

You might also like

Inflation (CPI): Our view
Chief EconomistCPI

Inflation stubbornly flat in April - not the news businesses were hoping for

Business insights - retail sales commentary
Chief EconomistCreditorWatch

Retail trade flat as consumers wait for tax cuts

Hey, Wait…

Subscribe to our newsletter

You’ll never miss our latest news, webinars, podcasts, etc. Our newsletter is sent out regularly, so don’t miss out.