Get paid faster with CreditorWatch's real time credit reports and monitoring services

Haymes Paint

Location: Victoria

Customer since: 2016

Company size: 150+ employees

About Haymes Paint

Founded in Ballarat in 1935, family-owned Haymes Paint are now in the hands of their fourth generation. Over the years, the family has crafted innovative paint products for independent retailers where they know their customers will receive the personal service and advice they deserve.

Haymes Paint offer quality products for a range of projects, including interior and exterior paints, timber finishes and industrial coatings.

The team also help their customers brush up on the latest colour trends and provide DIY tips and tricks. Get inspired to colour your world with Haymes Paint here.

 

 

Their Problem

Haymes Paint turned to CreditorWatch's ApplyEasy product to update their credit application process. Their previous process was hugely dependant on customers entering in the correct information, which isn't something that always happens.

Often, customers would make mistakes with their application, leave information out or weren't sure of some of the business or director data that needed to be provided.

This put a strain on the Haymes credit team and slowed down the on-boarding process.

 

Our Solution

ApplyEasy quickly identifies missing and incorrect information in credit applications, which improves accuracy and gives Haymes Paint peace of mind that their customers will find the process smooth and easy.

With the user-friendly portal accessible online, Haymes Paint's customers can apply for credit 24/7 and don't need to rely on the business to walk them through the steps. The dashboard makes it easier to provide customers with a direct approval or rejection, and automated decision making is also available to speed things up even further.

Haymes Paint says:

"The accuracy has saved us a lot of work. We love that the application prefills data that customers may have missed or made errors."


"If we have any questions, we know we can approach CreditorWatch. Their customer service is exceptional." - Haymes Paint


 

How well do you know your customers?

Trade with confidence and reduce credit risk by reviewing your customers and prospects today.