Payment Defaults: The Provocative Tool That Works

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How to get debtors to pay faster

Over 50% of businesses that incur a payment default go into administration within 18 months.

Payment defaults not only help you get debtors to pay you faster, they warn you and other companies of slow-paying debtors that might be in more financial trouble than you realise.

What is a payment default and how does it work?

A payment default is a notification on a credit report, flagging a debt that has not been paid. Once a default is lodged, it can affect a company’s credit score for up to 5 years.  If a default is paid, its status can be updated.

While lodging a default can help you get an overdue debt paid, it also assists other businesses to avoid their own bad debt. Once a default has been registered, anyone else dealing with the debtor will receive an email alert that the default has been lodged.

Further, anyone that runs a credit report on that company will see the default present on the credit file. And this carries a lot of weight for our customers.

In fact, 91% of CreditorWatch customers said that they would not engage with a company that had a default lodged by another customer.

Warning debtors can sometimes be enough

Payment defaults should be used as a last resort. Encouraging a customer to pay up by issuing a final notice letter which threatens a default is often enough to prompt payment. Learn how CreditorWatch customer Ward Packaging used a letter of demand to collect their outstanding debts in this case study.

There are other debt collection strategies to try before lodging a payment default. Staying proactive and on top of your debtor management is the best way to avoid bad debt.

It’s never too late to lodge a payment default

You can still lodge defaults against debt that has been written off. In 2018, a construction company who uses CreditorWatch uploaded defaults against their bad debt write-offs from the previous three years. 

They were contacted by one of the debtors who settled a debt in order to clear their credit file. The amount exceeded $50,000!

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If you loved this article, you will also love CreditorWatch’s Unique Data and How to Reduce the Risk of Bad Debt.